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| Image Credit: Booher.com |
Miscommunication leads to error; the lack thereof often breeds tragic consequences. In clinical settings where lives are at stake, the breakdown in effective communication sometimes becomes the main culprit of infective incompetence and ineffectual processes. In the science of patient safety and healthcare risk management, communication has always been a key factor in cohesive, effective, and efficient healthcare delivery.
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| Image Credit: USF.edu |
Stressing the importance of effective communication in healthcare processes, risk managers encourage physicians, nurses, and other healthcare staff to introduce and implement proper mechanisms and strategies that make communication one of the key components of improved healthcare delivery system. While traditional systems such as a norm for sense of hierarchy prevent open communication among staff at different rungs in the system, healthcare leaders involved in any clinical setting must be proactive in keeping a clear and effective flow of information within processes and procedures. Good communication means the clinicians and staff work as one body and mind when it comes to patient safety. There should be no room for errors, even from the simple acts of gathering patient information and reviewing medical data.
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| Image Credit: InCrowdNow.com |
Effective communication has long been the focal focus of patient safety and risk management. To prevent incidences of clinical errors and malpractice, miscommunication among healthcare professionals must never occupy the center stage.
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